Due to the lack of raw materials and high manpower costs in Singapore, we rely heavily on importing of raw materials and/or finished goods before performing our last mile delivery domestically or exporting it out internationally. Hence, we could not emphasise enough the importance of having a reliable Freight Forwarder is an integral part of your supply chain. It is important that we, as forwarders, clearly and accurately communicate the services they provide to the customer.
Many times when a company uses a Freight Forwarder it is an urgent or time sensitive matter, this is where we will step in to ensure that both the shipper and consignee have accurate information on where the Freight is throughout its journey. These days customer satisfaction can make or break your company reputation, it is imperative that you look into outsourcing your services to reliable service providers to send/receive your commodities in a swift and timely manner.